OptimaGPT and WhosOn can be used together to create a powerful website live chat system. The chatbot can be trained to answer customer queries, provide support, and even make sales. Your chatbot can work alongside your human operators, providing assitiance to them directly via co-pilot features during normal business hours, and then be tasked to handle all out-of-hours chats so that your customers can get accurate responses immediately. All chats kept private, secure and in-house.
Try it!
Click the chat icon in the bottom right corner of the screen to start a conversation with Holly. Holly is powered by WhosOn and an OptimaGPT instance running in our Stoke office.
OptimaGPT can be with with both ThinkAutomation and WhosOn to provide sentiment analysis. This can be used to automatically analyze the sentiment of WhosOn chats, customer feedback, reviews, and social media posts. This can be used to monitor customer satisfaction, identify potential issues, and improve customer service. All data kept private, secure and in-house.
Try it!
Use the below form to enter some text and have it analyzed by OptimaGPT via ThinkAutomation. Our bot Holly will analyze the text and provide a score between 1 and 100, indicating the sentiment of the text provided. Powered by an OptimaGPT instance running in our Stoke office.
With thinkautomation and OptimaGPT, you can build out an automated sentiment analysis flow that can tie into your existing systems and processes. Analyze databases, emails, social media posts, and more to get a full picture of how your customers are feeling.